Cycle 2 Delivery runs from 11/18/24 - 1/24/25
Full Menu Details For Each School:
Instructions to order
MyAccount" > "My Forms/My Paperwork" to place your orders
ORDERING WINDOW IS Tuesday 11/4 - Friday 11/8
Lunch Policies
- You must make sure your students' grade and teacher appear correctly on your profile BEFORE placing your order. The lunch team will not be responsible for serving lunch to students without sufficient information. You can update this information in "My account", in "My Forms/Paperwork" tab.
- We are absolutely unable to accept any late orders, any changed, or order cancellations, after the ordering window for the cycle has closed. There will be no extensions and no late-ordering windows, and no refunds. Please make sure you finalize your orders by the ordering deadline.
- We strongly encourage parents to allow students of all ages to participate in the the process of selecting their lunch items, this may help keep students committed to their choices
- We strongly suggest you visit your orders page and check the days of your lunch order.
- Please make sure you send lunch for your students on the days you have not ordered lunch for.
- TMS Only: We will have a limited number of extra meals available for cash sale on a first-come-first-served basis, as well as a concession table with snacks available for cash sale. We cannot guarantee availability of any particular extra item. So if you have not ordered lunch, please send your student a packed lunch from home.
If you have any questions about the program and/or volunteering, please email lunchpto@gmail.com Monica Jethani & Natalia Novak, Co-VPs Lunch
Refund Policy
- NO refunds will be issued due to a personal illness of any kind; due to Covid-19 related quarantine; due to changes in schedule; due to scheduled field trips; unforeseen circumstances such as extreme weather, national disasters, sudden restaurant closure, students not liking their meal, or any changes to school year calendar.
- NO refunds will be issued due to errors made during the ordering process. Please choose meals carefully, please make sure you choose the correct items and amounts.
- NO item substitution is possible after the ordering window has closed and/or any time during the cycle
- *** No exceptions can be made, your understanding and cooperation is greatly appreciated
Chargeback Policy
If the Closter PTO will receive, for any reason, a dispute, claim and/or chargeback from your credit card issuer or any other payment method you use, you acknowledge that we reserve the right to suspend your account, thereby preventing any future transactions.
In the event of a chargeback placed by you with your credit card company (done intentionally or by mistake), we reserve the right to block your account. If there is no lawful reason for the chargeback (e.g. no legal right to a refund), your account will remain suspended, and no transactions will/can be processed through Membership Toolkit.
In the event your account is suspended, you will receive an email explaining the suspension.
Waivers
- I acknowledge that there are “circumstances out of the PTO’s control” associated with the delivery and distribution of meals ordered on this website (for example, but not limited to allergic and/or religious concerns). I understand my student will be provided with the meal ordered or a substitute in adherence with their food restrictions and/or nurse's guidelines. I agree to indemnify and hold harmless the Closter PTO, its officers, directors, agents, members, coordinators, and volunteers, for any claims or damages arising out of, or related to the Closter PTO Lunch Program.
